JOB DESCRIPTION
The Project Coordinator provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Coordinator handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.
ROLE & RESPONSIBILITIES
- Effectively communicate with project stakeholders
- Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment if necessary
- Ensures all project documentation is accurate and uploaded into internal and external claims systems
- Assists project with customer communication and interactions
- Ensure work authorization, completion confirmation and all other required documents are obtained from stakeholders.
- Acts as a liaison between the customer and Project Manager to ensure project success
- Address questions/concerns throughout the project
- Perform tasks required by the Project Manager in support of project needs
- Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can be provided
- Responsible to track project changes and produces updated schedules
- Review project information and compile schedules in a timely manner
- Tracks the progress of all new and ongoing projects and maintains up-to-date notes
- Coordinate mitigation/restoration work with in-house staff and sub-trades
- Maintain calendar of project managers and prepare and/or edit internal scopes of work, estimates, budgets, letters, memos and emails
- File all project documents appropriately (hard and soft copies)
- Organize, compile and submit support documentation on completion of the project
- Submit any required information to the client as directed by the Project Manager
- Report to the Project Manager for all issues
- Be capable of short term coverage for the project in the event of Project Manager vacations
- Work under time constraints to meet specific timelines
QUALIFICATIONS
- Graduate/Postgraduate in computer science with MBA will be preferred.
- 1+ years prior experience is mandatory
- Manage sensitive information appropriately and maintain confidentiality
- Strong aptitude to work within deadlines
- Integrity, honesty and responsibility with a desire to contribute to a team
- Highly organized with attention to details
- Comprehensive understanding of customer service, principles and practices
- Ability to work within a team or independently as needed
- Strong written and verbal communication skills
- Proven ability to multi-task in a fast-paced environment
- Good understanding of web application, mobile application development process and SDLC Process
- Willing to work evenings, on-call and weekends when requested
- Periodic travel may be required