Transformative Use Cases for the Government
Governments today face the challenge of serving diverse populations with speed, transparency, and accountability. Citizens expect digital-first, inclusive, and efficient public services, while regulatory bodies demand strict compliance and oversight. At WalkingTree Technologies, we combine deep domain expertise with innovative accelerators to help governments modernize service delivery, strengthen governance, and build trust at scale.
Our suite of solutions is designed to empower government bodies to streamline operations, improve citizen engagement, and ensure transparency—all while staying compliant with evolving regulations.
Intellexi: Smarter Document Intelligence for Public Administration
Government departments deal with massive volumes of paperwork—applications, permits, benefits requests, tax filings, and compliance records. Manual handling not only delays processes but also increases the risk of errors and corruption.
Key Use Cases:
- Permit & License Digitization – Automatically extract and verify details from documents like driving licenses, business permits, and construction approvals.
- Policy & Legal Summaries – Transform lengthy policy documents, regulations, or circulars into simplified summaries for quicker interpretation.
- Public Record Management – Digitize and structure citizen data, census records, and audit reports for easy retrieval and transparency.
Benefits:
- Cuts down approval timelines from weeks to days.
- Improves data accuracy and transparency.
- Enhances trust by enabling faster and more reliable services.
Aspira: Conversational Citizen Services
Citizens often struggle with long wait times, complex forms, and inaccessible government systems. Aspira provides multilingual conversational AI interfaces that simplify citizen interaction and make public services more inclusive.
Key Usecases:
- 24/7 Citizen Helplines – AI-driven chatbots and voice bots to handle queries related to taxation, welfare programs, or public utilities.
- Feedback & Surveys – Collect structured feedback on public schemes, service quality, and community needs.
- Program Eligibility Support – Assist citizens in checking eligibility and guiding them through application processes.
Benefits:
- Reduces dependency on physical counters.
- Provides accessible and inclusive services for all demographics.
- Enhances citizen satisfaction through faster resolution.
AgenTree: AI Agents for Automated Governance Workflows
Routine, repetitive processes slow down government efficiency and strain resources. AgenTree introduces autonomous GenAI-powered agents that perform these tasks reliably and at scale.
Key Use Cases:
- Social Welfare Eligibility Checks – Automatically validate citizen data against multiple records to confirm subsidy or grant eligibility.
- Compliance Oversight – Continuously monitor transactions, procurement processes, and grants for anomalies or misuse.
- Automated Notifications – Send reminders about tax deadlines, license renewals, or benefit disbursements to ensure citizens don’t miss out.
Benefits:
- Frees up officials to focus on policymaking and citizen engagement.
- Reduces administrative bottlenecks.
- Strengthens governance through consistent monitoring.
eCAI: Instant Insights for Policy and Governance
Decision-makers in government rely on timely and accurate insights from scattered systems—finance, welfare, healthcare, infrastructure, or security. eCAI enables leaders to simply ask questions in natural language and receive instant, contextual answers.
Key Use Cases:
- Citizen Service Demand Forecasting – Uses demographic and usage data to predict demand for welfare, healthcare, and subsidy services, enabling better planning and allocation.
- Public Safety and Incident Monitoring – Provides real-time visibility into law enforcement and emergency data, allowing faster response and improved coordination.
- Social Scheme Benefit Analysis – Analyzes utilization and impact of welfare schemes to improve targeting, reduce leakages, and enhance citizen satisfaction.
Benefits:
- Reduces time spent waiting for manual reports.
- Empowers leaders with data-driven decision-making.
- Enhances transparency and accountability in governance.
AutoTask: Automating Public Service Workflows
Large-scale government projects often involve repeated tasks across multiple departments. AutoTask automates these workflows to ensure consistency and compliance.
Key Use Cases:
- Application Processing – Auto-tracking of applications for passports, subsidies, or permits.
- Compliance Reminders – Alerts for upcoming audits, policy updates, or citizen filings.
- Renewal Notifications – Sends proactive reminders for service renewals (e.g., business licenses, land registrations).
Benefits:
- Speeds up public service delivery.
- Minimizes compliance gaps.
- Improves citizen experience by reducing follow-ups.
VideoKYC: Secure Digital Onboarding
Identity verification is a cornerstone of delivering secure and inclusive government services. With VideoKYC, agencies can validate citizens remotely while adhering to regulatory frameworks.
Key Use Cases:
- Facial Recognition & Document Validation – Matches live video with ID documents to confirm identity.
- Fraud Detection & Liveness Checks – Identifies deepfakes, spoofing attempts, or document tampering.
- Audit-Ready Records – Stores session metadata and recordings for accountability and compliance.
Benefits:
- Ensures faster citizen onboarding for welfare schemes, voting systems, or digital identity platforms.
- Strengthens security and fraud prevention.
- Expands access to remote and rural populations.
TruOps: IT Governance and Operational Resilience for Government
Governments today rely on robust digital platforms that require continuous monitoring, security, and compliance enforcement. TruOps provides end-to-end governance and operational visibility.
Key Use Cases:
- 24/7 Monitoring – Tracks uptime and health of portals, public service apps, and digital databases.
- Policy-Based Compliance Automation – Enforces data privacy, audit readiness, and regulatory standards automatically.
- Incident Management – Detects failures or breaches and triggers rapid remediation workflows.
Benefits:
- Strengthens the digital resilience of government systems.
- Builds citizen confidence in e-governance platforms.
- Supports long-term digital transformation at scale.